poor connection

[katiemitz]

There was a power surge, and since then we are have very very intermittent connection. I've logged on and it says that a switch is disconnected... having a hard time figuring this out.  Internet provider has verified their connection is strong.

thanks

[Vásquez_Fer]

Hi @katiemitz 

The switch should be plug and play ! 

I will leave a guide how to connect the devices correctly

Most common Setups for Lennar homes users

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/Most-common-Setups-for-Lenna...

Best Regards 

Fernando Vasquez 

[katiemitz]

Its working great, thanks!  Do i need to send back the old one?

[Vásquez_Fer · Accepted solution]

Hi @katiemitz 

Yes , you should be sending the defective one ,RMA team is going to contact you regarding this query.

Feel free to mark the post as solved 

Best Regards 

Fernando Vasquez