non working extenders

[keiki]

I don't know how long the extenders haven't been functional. I have to depend on wireless network to make phone calls and finally decided to switch providers because of frequent dropped and missed calls. that's when I found out the extenders were not functioning. I had to get a new ruckus box 2 yrs ago but I don't remember why. can anyone help?

[Imran_ruckus]

Hello @keiki 

Greetings!

Thank you for contacting RUCKUS Lennar Home Community. 

I hope this message finds you well.

I have noticed that you have another active post on the Lennar forum (please refer to the link below). Kindly continue the discussion in that thread, and I will provide assistance accordingly.

Link to the forum post: 

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/ruckus-not-working/m-p/86368...

Thank you for your understanding and cooperation.

Best regards,

Imran Sanadi  
RUCKUS Lennar Home Community

[Imran_ruckus]

Hi @keiki 

Greetings! 

I trust this message finds you well.

I kindly request an update on the status of the issue so that we may proceed further with resolving it. 

Thank you.

Best regards,
Imran Sanadi
RUCKUS Lennar Home Community