no configure.me

[jhandely]

I just moved into a Lennar home and I want my Verizon wireless network to be distributed through my house through two already existing APs. I would like to use the app on my phone however it keeps telling me I need to set my mobile wifi to Configure.Me, however Configure.Me does not exist. Do I need to do a factory reset on my access points? How can I get Configure.Me to appear?

Both my APs are powered and the 5G and 2.4G indicator lights are amber.

I look forward to your assistance and please, I beg you, do not just send me these links

https://www.youtube.com/watch?v=j8I5aVwMNMg

https://www.youtube.com/watch?v=z4zbJcBSuuw&t=147s

and especially https://www.youtube.com/watch?v=vFD_ByQWGH0&t=10s

Thank you so much