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major speed decrease when connected through r510 access point

brennan_clark
New Contributor
when connected directly to router from isp by ethernet my download is 900mbps, when hardwired to the ruckus 7150 c12 it goes down to 700mbps and when wirelessly connected to the r510s i get around 90mbps. any help on why this is?
19 REPLIES 19

Rob, The Local Lennar guy who is the smarthome expert is Chris. He came over and spent an entire day with me. We did just that. took down the two APs and string it directly to the 7150-C12P. We saw same issue. We then swapped out, one at a time with this other "untested" AP that he had in his truck. same result.

Come to think of it. I believe when he did that, he was not using one of the Giga ports on the switch, as we didnt unplug the 2 cat6 wires from the ceiling at the switch and used other opening ports?. i t was a few months ago. let me see if I remembered it correctly and get back to you.

We eventually had to downgrade to 200.6 from 200.7 for better overall performance, but it was no where near the speed I was paying for.

btw, they have their own installer service for the network wirings for the smarthome. The Amazon guy only came to configure the Ruckus and activate the Alexa and all the smart devices, only after Comcast install and activated Internet service.

Hi Rob, you have a screenshot of the portal page where to check for this?: verified if the R510 is connected to the ICX at 1000Mbps fullImage_ images_messages_5f91c489135b77e247ad9eb5_023a7bab2558f790285bb7a1a85289c7_RackMultipart20200110119689aa2-10e3976c-c753-478e-8023-8ca40ab00748-2067756994.jpg1578647835

robert_moua
New Contributor II
Under Access Points, select the actual AP, expand Show System Overview Info and look under LAN Port Status.Image_ images_messages_5f91c44e135b77e247a15ae9_947aae21dc0aff815ba40b27d4bd295d_RackMultipart20200110625991i6d-4ea8a083-e324-4abd-855d-095675b9eee0-1236542869.JPG1578657286

Alternatively, if you want to see your what ICX switch ports speeds are showing, telnet to the switch IP and run the command below. 

telnet@ICX7150-C12 Switch>en
No password has been assigned yet...
telnet@ICX7150-C12 Switch#sh int brief

Port       Link    State   Dupl Speed Trunk Tag Pvid Pri MAC Name
1/1/1      Down    None    None None  None  No  1    0   c0c5.2093.a943
1/1/2      Down    None    None None  None  No  1    0   c0c5.2093.a944
1/1/3      Up      Forward Full 1G    None  No  1    0   c0c5.2093.a945
1/1/4      Down    None    None None  None  No  1    0   c0c5.2093.a946
1/1/5      Up      Forward Full 100M  None  No  1    0   c0c5.2093.a947
1/1/6      Down    None    None None  None  No  1    0   c0c5.2093.a948
1/1/7      Up      Forward Full 1G    None  No  1    0   c0c5.2093.a949
1/1/8      Up      Forward Full 100M  None  No  1    0   c0c5.2093.a94a
1/1/9      Up      Forward Full 100M  None  No  1    0   c0c5.2093.a94b
1/1/10     Up      Forward Full 100M  None  No  1    0   c0c5.2093.a94c
1/1/11     Up      Forward Full 1G    None  No  1    0   c0c5.2093.a94d
1/1/12     Down    None    None None  None  No  1    0   c0c5.2093.a94e
1/2/1      Down    None    None None  None  No  1    0   c0c5.2093.a950
1/2/2      Down    None    None None  None  No  1    0   c0c5.2093.a951
1/3/1      Down    None    None None  None  No  1    0   c0c5.2093.a952
1/3/2      Down    None    None None  None  No  1    0   c0c5.2093.a953
mgmt1      Down    None    None None  None  No  None 0   c0c5.2093.a943


Actually, i saw that before, but its just a label of what the port will support.  Wasn't too clear that my current operation is on 1000Mbps?  like connection status: 1000Mbps, which would be more clear.  I remembered the Up was 1Gbps on eth0, but was not sold on that was the actual.