07-12-2023 06:44 AM
Hello,
I have two access points mounted to ceiling which has no power since a day now.
I have tried what I can such as disconnect and connect back main switch to power source multiple times. Also tried reset the main switch by pressing reset button while putting the plug back to power source but not working. Any help will be appreciated to get things back on track.
07-12-2023 07:07 AM
Hi @dhaval2705
For detailed understanding of the issue, please let us know the LED status of the switch and the access points using the below guide.
R510 LED lights
RUCKUS LED lights
Please let us know if you have any queries in this regard.
Best regards,
Jayavidhya
Lennar Home Community
07-12-2023 07:35 AM
R510 has no lights
RUCKUS has green PWR and orange SYST light
Thank you
07-12-2023 07:50 AM
Hi @dhaval2705
Based on your description, if the switch has one green and one yellow light, it means that the switch is stuck in boot mode.
To solve this issue we need to perform factory reset process ( Sometime factory resetting needs to be done multiple times).
So please follow the below steps to perform factory reset.
1-Please try to disconnect from the Power outlet the ICX- 7150 and reconnect it.
2-Please try to press the reset button using a paper click or a small stick
Video link:https://www.youtube.com/watch?v=6jHMTdo_hK4
If the resetting process doesn't work, we need to perform a software recovery.
Here is the quick guide to perform software recovery.
How to perform a Software recovery on an ICX7150 switch
Ruckus ICX Recovery Load boot code from boot monitor
https://www.youtube.com/watch?v=RHriOYYD_iI&t=7s
Note: after fixing the issue of the Switch been stuck in boot mode, please perform an upgrade to the code 08095g UFI and upgrade both partitions with the switching code file named SPS08095gufi.bin, so perform the software recovery using the code 08090k with the upgrade image file named SPS08090k.bin, then when the switch is back to normal upgrade to the file SPS08095gufi.bin for both partitions primary and secondary.
1.Upgrade a Switch ICX-7150-C12P using a USB flash drive
2. Upgrade a Switch ICX7150-C12P via TFTP
3. Upgrade a switch via Web GUI (ICX7150 Switch)
Please let us know if you have any queries in this regard.
Best regards,
Jayavidhya
Lennar Home Community
07-12-2023 08:00 AM
I have done resetting yesterday but all the lights were keep on blinking orange with no progress afterwards. Does that mean anything? Thank you