ZoneFlex R510 Series will not power on

[JPM]

I have removed the main power supply and reconnected it.  Unit will still not power on.   Unit attached to the ceiling has all light indicators off.  Please assist.

[Vásquez_Fer]

Hi @JPM 

Hope you are doing well! 

1-On your switch while it's plugged into the outlet, do you see any lights on? (Amber or green) Please let us know which lights are on? 

https://docs.commscope.com/bundle/icx7150-installguide/page/GUID-973C8AE8-837A-41C7-9811-BAEF6ADEF3D...

Best Regards 

Fernando Vasquez

[JPM]

Hello Fernando:

Both the ICX and the R510 have no lights on at all, no green nor amber..  The ICX is plugged into a reliable power source.

[Vásquez_Fer]

Hi @JPM 

If the Switch ICX-7150 C12P has not lighs at all and you confirm is connect it in a well know power source this unit Should be RMA (return merchandise authorization) in simple words replace it.

Feel free to contact us via chat, comment you already have a post, copy the link from the post and paste it into the chat to start unit replacement.

https://support.ruckuswireless.com/contact-us

Only the ICX-7150 C12 as this unit powers up the access points

Best Regards 

Fernando Vasquez