ZoneFlex R510 Series will not power on

[JPM]

I have removed the main power supply and reconnected it.  Unit will still not power on.   Unit attached to the ceiling has all light indicators off.  Please assist.

[Vásquez_Fer]

Hi @JPM 

Hope you are doing well ! 

Is the R510 powering up via a power injector or ICX-7150 C12 ?  like below picture : 

2- Was there any power outage or power spike ? 

Bets Regards 

Fernando Vasquez 

[JPM]

Hello Fernando:

Appreciate the swift reply.  It is powered by the unit pictured.  The unit pictured is the one I unplugged and re plugged.   The ICX itself has no lights, sound or signs of life.   We had not recent spikes or outages to my knowledge.

[Vásquez_Fer]

Hi @JPM 

I did not see the picture feel free to share 

1-Could you please also sent us a picture of your switch while it's plugged into the outlet, do you see any lights on? (Amber or green) Please let us know which lights are on? 

2-Make sure it is plugged into a well-known outlet/power source

Best Regards 

Fernando Vasquez

[JPM]

Hello Fernando:

The R510 is powered by the ICX-7150 C12.    Both units are not working.   The ICX is plugged into a reliable power source.