cancel
Showing results for 
Search instead for 
Did you mean: 

Wifi for ruckus is freezing and slowing up after power outage

CK
New Contributor

After a power outage the internet is now working slower than before. It freezes up. Was running fine before. We have reset entire Ruckus box by unplugging. Also reset the boxes on each of the 3 floors in my house and still nothing has worked. What can we do? I was going to go best buy and just another wifi extender. Any thoughts?

1 ACCEPTED SOLUTION

Hi @CK  ! 

I shared the wrong guide is this one since you know the IP address from your switch 

 

How to remotely access to 'ICX 7150-C12P' or 'access points' "Network devices"

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-remotely-access-to-IC...

Best Regards 

Fernando Vasquez 

View solution in original post

68 REPLIES 68

PeterK
New Contributor

Screenshot 2022-11-09 171302.png

I for sure have Ruckus Switch (ICX 7150-12CP)

When I do the scanner, the Ruckus Unleashed IP addresses that shows up don't match the MAC address of my Ruckus Switch (ICX 7150-12CP).

Screenshot 2022-11-09 171639.png

 

  

PeterK
New Contributor

Screenshot 2022-11-09 171737.png

PeterK
New Contributor

Screenshot 2022-11-09 173034.png

This what I get normally with no IP Address. The MAC address of the Ruckus Switch is correct.

Hi @PeterK 

You almost close to fix the issue ! 

If your internet provider is AT&T or something similar you can go to 192.168.1.254 or 192.168.1.1 copy one of the IPs '192.168.1.254' past it in the URL you are going to be redirect to your Router login , please try to find a tab that is similar as 'attached devices' sometimes you can get the IP of the Switch in that tab.

Here is a link that is similar what we are look :https://www.wikihow.com/See-Who-Is-Connected-to-Your-Wireless-Network

Sometimes a hard reboot ( disconnect and reconnect the Switch from the power outlet  ) after the rebooting the IP address of the switch appears on the scanner 

Best Regards 

Fernando Vasquez

Ok. I reset the house router so that I could access what it was connected to and found the correct IP Address for my "ICX 7150-12P Switch". When I put that IP address in the admin dashboard url area, I hit ok and it says "pending" and won't connect. It's been like that for awhile now.

Screenshot 2022-11-10 072342.png

 When I hover over the "ok" button, a red circle with a line through it shows up like below:

PeterK_1-1668094222779.jpeg