Wifi (AP) Off

[chris_chau]

Ethernet is fine but none of the Access Points are working suddenly, Wifi network lost.

[chris_chau]

This is what i could get into via the switch IP address but I don't know the rest of the step. Please let me know what I need to share you with

[chris_chau]

[Imran_ruckus]

Hi @chris_chau 

Greetings!!!

Thank you for the response and the information.

Could you please share a screenshot showing the below information?

Thank you again for your patience and understanding.

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.

[chris_chau]

 

[Imran_ruckus]

Hi @chris_chau 

Thank you for the response and the update.

I see your Switch is on an older version may causing this issue.

We suggest you upgrade your Switch to a stable 08.0.95g version.

Please refer to the below RUCKUS Lennar Knowledge Base guide for the upgrade process.

https://community.ruckuswireless.com/t5/RUCKUS-Lennar-Support-Knowledge/How-to-upgrade-RUCKUS-ICX-71...

Note: Ignore 08.0.80f version from the guide and upgrade directly to the 08.0.95g version directly. Since your Switch is already on a version after 08.0.80f.

Please let me know if you have any queries in this regard.

Thank you again for your patience and understanding.

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.