Wi-Fi ICX-7150 C12 running slow after power outage

[Wzz]

Wi-Fi ICX-7150 C12 running slow after power outage. But still able to connect to my devices. And I try to login Ruckus IP page with all the combinations of user name and password. None of these are working. How can I resolve this issue?

[Imran_ruckus]

Hi @Wzz 

Greetings!!!

Thank you for contacting RUCKUS Lennar Home Community.

Hope you are doing well!!!

Thank you for the information you shared.

As per the case description, I could understand that your RUCKUS Setup is not working after a power outage,

If you know the Switch IP Address, could you please download the Putty Application and try to log in to the CLI using the Switch IP Address from the IP Scan and share the output of the commands mentioned at last of this post?

Putty download link:https://www.putty.org/ 

You could try the SSH Or Telnet option to log in to CLI (Putty) as described in the same guide- Please refer below

SSH- Port 22 

OR

Telnet – Port 23 (If SSH doesn’t work)

If you can access the Command line should look like this:

ICX7150-C12 Router> OR

ICX7150-C12 Switch>

Please enter the below commands once you log in to CLI and share the output.

Note: Hit Enter to accept each command 

enable 

show version

show flash

Please share the output of the above commands or share the screenshots if stuck at any step or error (if any) and let me know if you have any queries in this regard.

Thank you again for your patience and understanding.

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.

[Wzz]

telnet@ICX7150-C12 Router>ENABLE

No password has been assigned yet...

telnet@ICX7150-C12 Router#SHOW VERSION

  Copyright (c) 2017 Ruckus Wireless, Inc. All rights reserved.

    UNIT 1: compiled on Nov 20 2018 at 00:20:22 labeled as SPR08080d

      (29819448 bytes) from Secondary SPR08080d.bin

        SW: Version 08.0.80dT213

      Compressed Boot-Monitor Image size = 786944, Version:10.1.14T225 (mnz10114)

       Compiled on Thu Nov 15 12:59:22 2018

  HW: Stackable ICX7150-C12-POE

==========================================================================

UNIT 1: SL 1: ICX7150-C12-2X1G POE 12-port Management Module

      Serial  #:FEK3825Q13E

      Software Package: ICX7150_BASE_L3_SOFT_PACKAGE

      Current License: 2X1G

      P-ASIC  0: type B160, rev 11  Chip BCM56160_B0

==========================================================================

UNIT 1: SL 2: ICX7150-2X1GC 2-port 2G Module

==========================================================================

UNIT 1: SL 3: ICX7150-2X10GF 2-port 20G Module

==========================================================================

 1000 MHz ARM processor ARMv7 88 MHz bus

 8192 KB boot flash memory

 2048 MB code flash memory

 1024 MB DRAM

STACKID 1  system uptime is 31 minute(s) 27 second(s)

The system started at 00:02:28 GMT+00 Sat Jan 01 2000

The system : started=cold start

telnet@ICX7150-C12 Router#SHOW FLASH

Stack unit 1:

  NAND Type: Micron NAND 2GiB (x 1)

  Compressed Pri Code size = 25968884, Version:08.0.80dT211 (SPS08080d.bin)

  Compressed Sec Code size = 29819448, Version:08.0.80dT213 (SPR08080d.bin)

  Compressed Boot-Monitor Image size = 786944, Version:10.1.14T225

  Code Flash Free Space = 1204998144

telnet@ICX7150-C12 Router#

telnet@ICX7150-C12 Router#

[Imran_ruckus · Accepted solution]

Hi @Wzz 

Thank you for the response and the information you shared. 

This issue is because your switch is running on the Routing code (SPR). The Switch should run on the Switching code (SPS) to avoid these issues for Lennar home users. Due to a power outage/power spike, the Switch boots up on the other partition which may be running on a ‘Routing Code’ results in causing this issue.

As I can see from the output you shared, your Switch is booted up on the secondary partition which is running on Routing code (SPR) as highlighted in the below screenshot. 

Please Enter the below commands in CLI to fix this issue:

Note: Hit Enter to accept each command 

enable

copy flash flash secondary 

boot system flash secondary yes 

Example: 

VIDEO LINK AS REFERENCE: https://www.youtube.com/watch?v=Eem1IBgYaWc

ICX7150-24P Router>enable (hit enter to accept the command) 
ICX7150-24P Router#copy flash flash secondary (hit enter to accept the command and wait: until the flash finished) 
ICX7150-24P Router#boot system flash secondary yes (hit enter to accept the command: the switch will reboot)

We suggest upgrading your switch to the latest stable version to avoid this issue in the future. Your Switch is on a older version that is 08080d. Please let us know once you complete the above process to assist you with the Upgrade of the Switch.

Please let me know if you have any queries in this regard.

NOTE: Please feel free to mark the post as ACCEPTED SOLUTIONS.

Thank you again for your patience and understanding.

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.

[Wzz]

Thank you for your solution. I think the problem is solved. And what should I do with the upgrade to the switch?