07-14-2023 02:58 PM
Wi-Fi ICX-7150 C12 running slow after power outage. But still able to connect to my devices. And I try to login Ruckus IP page with all the combinations of user name and password. None of these are working. How can I resolve this issue?
Solved! Go to Solution.
07-14-2023 04:13 PM
Hi @Wzz
Thank you for the response and the information you shared.
This issue is because your switch is running on the Routing code (SPR). The Switch should run on the Switching code (SPS) to avoid these issues for Lennar home users. Due to a power outage/power spike, the Switch boots up on the other partition which may be running on a ‘Routing Code’ results in causing this issue.
As I can see from the output you shared, your Switch is booted up on the secondary partition which is running on Routing code (SPR) as highlighted in the below screenshot.
Please Enter the below commands in CLI to fix this issue:
Note: Hit Enter to accept each command
enable
copy flash flash secondary
boot system flash secondary yes
Example:
VIDEO LINK AS REFERENCE: https://www.youtube.com/watch?v=Eem1IBgYaWc
ICX7150-24P Router>enable (hit enter to accept the command)
ICX7150-24P Router#copy flash flash secondary (hit enter to accept the command and wait: until the flash finished)
ICX7150-24P Router#boot system flash secondary yes (hit enter to accept the command: the switch will reboot)
We suggest upgrading your switch to the latest stable version to avoid this issue in the future. Your Switch is on a older version that is 08080d. Please let us know once you complete the above process to assist you with the Upgrade of the Switch.
Please let me know if you have any queries in this regard.
NOTE: Please feel free to mark the post as ACCEPTED SOLUTIONS.
Thank you again for your patience and understanding.
Best regards,
Imran Sanadi
RUCKUS Lennar Home Community.
07-14-2023 03:09 PM
Hi @Wzz
Greetings!!!
Thank you for contacting RUCKUS Lennar Home Community.
Hope you are doing well!!!
Thank you for the information you shared.
As per the case description, I could understand that your RUCKUS Setup is not working after a power outage,
If you know the Switch IP Address, could you please download the Putty Application and try to log in to the CLI using the Switch IP Address from the IP Scan and share the output of the commands mentioned at last of this post?
Putty download link:https://www.putty.org/
You could try the SSH Or Telnet option to log in to CLI (Putty) as described in the same guide- Please refer below
SSH- Port 22
OR
Telnet – Port 23 (If SSH doesn’t work)
If you can access the Command line should look like this:
ICX7150-C12 Router> OR
ICX7150-C12 Switch>
Please enter the below commands once you log in to CLI and share the output.
Note: Hit Enter to accept each command
enable
show version
show flash
Please share the output of the above commands or share the screenshots if stuck at any step or error (if any) and let me know if you have any queries in this regard.
Thank you again for your patience and understanding.
Best regards,
Imran Sanadi
RUCKUS Lennar Home Community.
07-14-2023 04:03 PM
telnet@ICX7150-C12 Router>ENABLE
07-14-2023 04:13 PM
Hi @Wzz
Thank you for the response and the information you shared.
This issue is because your switch is running on the Routing code (SPR). The Switch should run on the Switching code (SPS) to avoid these issues for Lennar home users. Due to a power outage/power spike, the Switch boots up on the other partition which may be running on a ‘Routing Code’ results in causing this issue.
As I can see from the output you shared, your Switch is booted up on the secondary partition which is running on Routing code (SPR) as highlighted in the below screenshot.
Please Enter the below commands in CLI to fix this issue:
Note: Hit Enter to accept each command
enable
copy flash flash secondary
boot system flash secondary yes
Example:
VIDEO LINK AS REFERENCE: https://www.youtube.com/watch?v=Eem1IBgYaWc
ICX7150-24P Router>enable (hit enter to accept the command)
ICX7150-24P Router#copy flash flash secondary (hit enter to accept the command and wait: until the flash finished)
ICX7150-24P Router#boot system flash secondary yes (hit enter to accept the command: the switch will reboot)
We suggest upgrading your switch to the latest stable version to avoid this issue in the future. Your Switch is on a older version that is 08080d. Please let us know once you complete the above process to assist you with the Upgrade of the Switch.
Please let me know if you have any queries in this regard.
NOTE: Please feel free to mark the post as ACCEPTED SOLUTIONS.
Thank you again for your patience and understanding.
Best regards,
Imran Sanadi
RUCKUS Lennar Home Community.
07-14-2023 04:26 PM
Thank you for your solution. I think the problem is solved. And what should I do with the upgrade to the switch?