Where to start?

[Jjdavinojr]

So we purchased a Lennar “Smart” Home more than 3 years ago…the home is equipped with the Ruckus system and all I know about it is that it works! No literature was left with us. This wasn’t a problem until we recently switched from Spectrum to HTC. When the guys came to connect modem/router they had no idea how to connect with the Ruckus system but after several hours and phone calls they got it hooked up. Not a problem until yesterday I tried to install a new exterior camera which says it needs to be on 2.4 ghz network….it says it has good signal strength but it’s not working correctly. I have 2 questions:

1) How do I know if it’s connecting with 2.4?

2) Is there a basic guid which explains what exactly Ruckus is as well as it’s capabilities and how do I access the unit for setup info?

Thanks!

[Jayavidhya]

Hi @Jjdavinojr

I believe this guide can help  ( step 9 and 10 ) you although the version you are running is a bit old

Creating a New Wireless WLAN (SSID)

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/Creating-a-New-Wireless-WLAN...

Also here I share the guide to access the unit for basic setup.

Most common Setups for Lennar homes users

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/Most-common-Setups-for-Lenna...

Best regards,

Jayavidhya

Lennar Home Community