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What steps do I take when I get my replacement switch

jasegb
New Contributor II

I received my replacement switch. What do I need to do once I connect up my Ethernet from my ISP? Do I just log into my Ruckus app and set up in the app? There were zero instructions in the box. 

4 REPLIES 4

BenBeck
Moderator
Moderator

Hey @jasegb,

It looks like you are a Lennar user. Let me move this to the right forum and someone from that team can help. 

 

Ben Beck, RCNA, RCNI, Principal Technical Support Engineer
support.ruckuswireless.com/contact-us

Yarenis
Moderator
Moderator

Hi @jasegb 

The switch does not require any configuration, as soon as it is connected to the ISP router, it should be online, the same with the connection to the other devices (doorbell, cameras, Access points so on), the same with the Unleashed Access Points, now take in consideration you should connect the devices it uses to be connected to the damaged switch.

Note: you can check the next guide to locate the data ports in the Switch

Port-side view

https://docs.commscope.com/bundle/icx7150-installguide/page/GUID-98DBADCF-277F-4450-8A0B-58A4F916179...

Best regards,

Yarenis Hernández

Technical Support Engineer | L2 TAC Wired

jasegb
New Contributor II

Which port do I plus the isp into? I recall where my APs and other Ethernet were attached but do not recall the ISP. Does it matter which one it goes into?

Hi @jasegb 

Let me add a picture; however, the above guide provided, comes in detail for each port on the switch, also I will add another guide with other examples.

 

Yarenis_0-1670542271882.png

Yarenis_1-1670542362369.png

Most common Setups for Lennar homes users

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/Most-common-Setups-for-Lenna...

 

Best regards,

Yarenis Hernández

Technical Support Engineer | L2 TAC Wired