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RUCKUS Community Forums are now in READ-ONLY mode while we migrate to a new platform.

You will still be able to read posts and knowledge articles, but will be unable to post new content until Go Live on the new platform Monday August 17.

Lennar Smart Home customers: please contact [email protected] for assistance during the week of August 9-17.

 

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Verizon 5G Gateway

SynTy
New Contributor

‎10-22-2023 08:13 AM

Hello,

I recently switched my internet from Spectrum to the new Verizon Gateway. Some devices are working, but none of my smarthome features are connecting. I am not sure if Ruckus is connected properly. MyQ, Alexas, Resideo, etc are connecting to the internet. Anyone know what I need to do to make sure my Verizon router is speaking to Ruckus properly. Please help, I do not want to return back to Spectrum if I can help it.

Thank you in advance.

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