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Upgrading Nightmare

dtsteinb
New Contributor

I upgraded my internet service to 200MBPS and when I did a speed test when on the Ruckus it would not pass 80MBPS.  I was told I needed to upgrade my firmware,  I did this numerous times because each time something would happen and the switch would not respond.  I finally was able to upgrade to SPS08080f.bin.  When I then tried to upgrade to SPS08095gufi.bin the switch just stops responding and I had to do a reset.    I am happy the I am now geting the correct speed but I still have errors.  One is a mismatch error and the other is if I try to do a reload I get an error stating the POE firmware needs to be updated before reload.   I am posting what I did and the results.  Any help is appreciated.

did :

copy tftp flash 10.0.0.116 mnz10114.bin bootrom

copy tftp flash 10.0.0.116 SPS08080f.bin primary

show flash and when I did write mem and entered y nothing seemed to happen.  eventually i was able to telnet in but again BOTH AP's are out and its flashing Amber on Update and I cant ping the tftp server from the switch to do the other commands.  I have to reset this yet again and hope it comes back.  AP's have lights but I CAN NOT ping anything on my network from the switch!!  I can't press reset because it seems like something is stuck in there.   

UPDATE:  I redid the copy tftp flash 10.0.0.116 SPS08080f.bin primary because copy tftp flash 10.0.0.116 SPS08095gufi.bin primary everything went down.  So now the AP's are up and the speed is correct.  I am showing you the details.  As you see there is a mismatch error.  When I try to do a reload I am getting an error about POE FIrmware version needs to be updated before I can reload

=~=~=~=~=~=~=~=~=~=~=~= PuTTY log 2024.08.19 18:58:45 =~=~=~=~=~=~=~=~=~=~=~=
telnet@ICX7150-C12-Switch>en
No password has been assigned yet...
telnet@ICX7150-C12-Switch#sh version
  Copyright (c) 2017 Ruckus Wireless, Inc. All rights reserved.
    UNIT 1: compiled on Apr  6 2020 at 22:29:25 labeled as SPS08080f
      (25976488 bytes) from Primary SPS08080f.bin
        SW: Version 08.0.80fT211 
      Compressed Boot-Monitor Image size = 786944, Version:10.1.24T225 (mnz10124)
       Compiled on Thu Apr 21 06:08:52 2022
 
  HW: Stackable ICX7150-C12-POE
==========================================================================
UNIT 1: SL 1: ICX7150-C12-2X1G POE 12-port Management Module
      Serial  #:FEK3845P2YG
      Software Package: BASE_SOFT_PACKAGE   
      Current License: 2X1G  
      P-ASIC  0: type B160, rev 11  Chip BCM56160_B0
==========================================================================
UNIT 1: SL 2: ICX7150-2X1GC 2-port 2G Module
==========================================================================
UNIT 1: SL 3: ICX7150-2X10GF 2-port 20G Module
==========================================================================
 1000 MHz ARM processor ARMv7 88 MHz bus
 8192 KB boot flash memory
 2048 MB code flash memory
 1024 MB DRAM
--More--, next page: Space, next line: Return key, quit: Control-c                                                                  STACKID 1  system uptime is 29 minute(s) 36 second(s) 
The system started at 00:02:27 GMT+00 Sat Jan 01 2000
 
The system : started=cold start   
 
==========================================================================
==========       WARNING: Boot-monitor version mismatch!!!      ==========
==========   Please use "show boot-monitor" command for details ==========
==========================================================================
telnet@ICX7150-C12-Switch#show flash
Stack unit 1:
  NAND Type: Micron NAND 2GiB (x 1)
  Compressed Pri Code size = 25976488, Version:08.0.80fT211 (SPS08080f.bin)
  Compressed Sec Code size = 25976488, Version:08.0.80fT211 (SPS08080f.bin)
  Compressed Boot-Monitor Image size = 786944, Version:10.1.24T225
  Code Flash Free Space = 1168420864
telnet@ICX7150-C12-Switch#show inline pwer   ower
 
Power Capacity:    Total is 124000 mWatts. Current Free is 86200 mWatts.
 
Power Allocations: Requests Honored 8 times
 
 
 Port Admin Oper    ---Power(mWatts)---  PD Type  PD Class  Pri  Fault/
      State State   Consumed  Allocated                          Error
--------------------------------------------------------------------------
  1/1/1 On On          3300      15400  802.3af  Class 3     3  n/a
  1/1/2 On On          3200      15400  802.3af  Class 3     3  n/a
  1/1/3 On On          2400       7000  802.3af  Class 2     3  n/a
  1/1/4 On Off            0          0  n/a      n/a         3  n/a
  1/1/5 On Non-PD         0          0  n/a      n/a         3  n/a
  1/1/6 On Off            0          0  n/a      n/a         3  n/a
  1/1/7 On Off            0          0  n/a      n/a         3  n/a
  1/1/8 On Non-PD         0          0  n/a      n/a         3  n/a
  1/1/9 On Off            0          0  n/a      n/a         3  n/a
 1/1/10 On Non-PD         0          0  n/a      n/a         3  n/a
 1/1/11 On Non-PD         0          0  n/a      n/a         3  n/a
 1/1/12 On Non-PD         0          0  n/a      n/a         3  n/a
--------------------------------------------------------------------------
 Total                   8900      37800
--More--, next page: Space, next line: Return key, quit: Control-c                                                                  
 
telnet@ICX7150-C12-Switch#show inline pw ower detail
 
 
Power Supply Data On unit 1:
++++++++++++++++++
 
 
 
Power Supply Data:
++++++++++++++++++
 
Power Supply #1:
Max Curr:  2.3 Amps
Voltage:    54.0 Volts
Capacity:  124 Watts
PoePower:  124 Watts
 
 
POE Details Info. On Unit 1 : 
 
 
General PoE Data:
+++++++++++++++++
 
--More--, next page: Space, next line: Return key, quit: Control-c                                                                  Firmware
Version
----------------
02.1.1 Build 002
 
Hardware
Version
----------------
V2R4
 
 
 
Cumulative Port State Data:
+++++++++++++++++++++++++++
 
#Ports    #Ports     #Ports   #Ports    #Ports       #Ports     #Ports
Admin-On  Admin-Off  Oper-On  Oper-Off  Off-Denied   Off-No-PD  Off-Fault
-------------------------------------------------------------------------
12        0          3        9         0            4          0        
 
 
 
Cumulative Port Power Data:
--More--, next page: Space, next line: Return key, quit: Control-c                                                                  +++++++++++++++++++++++++++
 
#Ports  #Ports  #Ports        Power       Power
Pri: 1  Pri: 2  Pri: 3  Consumption  Allocation
-----------------------------------------------
0       0       12          8.800 W    37.800 W
 
 
telnet@ICX7150-C12-Switch# show interfae  cece    ace bried f
 
Port       Link    State   Dupl Speed Trunk Tag Pvid Pri MAC             Name
1/1/1      Up      Forward Full 1G    None  No  1    0   d4c1.9e87.9ce2                 
1/1/2      Up      Forward Full 1G    None  No  1    0   d4c1.9e87.9ce3                 
1/1/3      Up      Forward Full 1G    None  No  1    0   d4c1.9e87.9ce4                 
1/1/4      Down    None    None None  None  No  1    0   d4c1.9e87.9ce5                 
1/1/5      Up      Forward Full 1G    None  No  1    0   d4c1.9e87.9ce6                 
1/1/6      Down    None    None None  None  No  1    0   d4c1.9e87.9ce7                 
1/1/7      Down    None    None None  None  No  1    0   d4c1.9e87.9ce8                 
1/1/8      Up      Forward Full 100M  None  No  1    0   d4c1.9e87.9ce9                 
1/1/9      Down    None    None None  None  No  1    0   d4c1.9e87.9cea                 
1/1/10     Up      Forward Full 100M  None  No  1    0   d4c1.9e87.9ceb                 
1/1/11     Up      Forward Half 100M  None  No  1    0   d4c1.9e87.9cec                 
1/1/12     Up      Forward Full 100M  None  No  1    0   d4c1.9e87.9ced                 
1/2/1      Down    None    None None  None  No  1    0   d4c1.9e87.9cef                 
1/2/2      Down    None    None None  None  No  1    0   d4c1.9e87.9cf0                 
1/3/1      Down    None    None None  None  No  1    0   d4c1.9e87.9cf1                 
1/3/2      Down    None    None None  None  No  1    0   d4c1.9e87.9cf2                 
mgmt1      Down    None    None None  None  No  None 0   d4c1.9e87.9ce2                 
telnet@ICX7150-C12-Switch#sh ip address
        IP Address       Type      Lease Time 
        10.0.0.246       Dynamic  603056
telnet@ICX7150-C12-Switch#sh boot-monitor
Stack unit 1:
Current Version : 10.1.24
Recommended Version: 10.1.14 (Mismatch)
telnet@ICX7150-C12-Switch#exit
16 REPLIES 16

Hi @dtsteinb 

Thank you for your response and for providing the information.

It appears that these errors are typically associated with older versions of the software. Please upgrade to the recommended version using the upgrade tool and let me know once you have completed this process.

I will follow up with the next steps, if necessary, once I receive your update.

Thank you for your patience and understanding.

 

Best regards,

Imran Sanadi  
RUCKUS Lennar Home Community

Hi @dtsteinb 

Greetings!!!

I trust this message finds you well.

Could you please update me on the status, is the Switch upgraded successfully?

Thank you.

 

Best regards,
Imran Sanadi
RUCKUS Lennar Home Community

I have not done this as I need to be able to work from home, can't have the switch go down again, and have no one to call to help.   I probably will not try to upgrade for at least 2-3 weeks.  I am getting the correct speed, so I am extremely hesitant to upgrade yet again.  As I stated before when I tried to upgrade to SPS08095gufi.bin I had too many issues.  Again, there were lights on some of the ports, but the 2 AP ports did not come back.  So again, my question is this, is there a delay for 2 ports (the ones the ruckus AP's are connected to) delayed?

Hi @dtsteinb 

Thank you for your response and for providing the information.

As mentioned before, it appears that these errors are typically associated with older versions of the software. Please upgrade to the recommended version using the upgrade tool and let me know once you have completed this process.

I will follow up with the next steps, if necessary, once I receive your update.

Thank you for your patience and understanding.

 

Best regards,

Imran Sanadi  
RUCKUS Lennar Home Community

Hi @dtsteinb 

Greetings!!!

I trust this message finds you well.

I kindly request an update on the status of the issue so that we may proceed further with resolving it.

Thank you.

 

Best regards,
Imran Sanadi
RUCKUS Lennar Home Community