08-20-2024 03:19 PM
I upgraded my internet service to 200MBPS and when I did a speed test when on the Ruckus it would not pass 80MBPS. I was told I needed to upgrade my firmware, I did this numerous times because each time something would happen and the switch would not respond. I finally was able to upgrade to SPS08080f.bin. When I then tried to upgrade to SPS08095gufi.bin the switch just stops responding and I had to do a reset. I am happy the I am now geting the correct speed but I still have errors. One is a mismatch error and the other is if I try to do a reload I get an error stating the POE firmware needs to be updated before reload. I am posting what I did and the results. Any help is appreciated.
I did :
copy tftp flash 10.0.0.116 mnz10114.bin bootrom
copy tftp flash 10.0.0.116 SPS08080f.bin primary
show flash and when I did write mem and entered y nothing seemed to happen. eventually i was able to telnet in but again BOTH AP's are out and its flashing Amber on Update and I cant ping the tftp server from the switch to do the other commands. I have to reset this yet again and hope it comes back. AP's have lights but I CAN NOT ping anything on my network from the switch!! I can't press reset because it seems like something is stuck in there.
UPDATE: I redid the copy tftp flash 10.0.0.116 SPS08080f.bin primary because copy tftp flash 10.0.0.116 SPS08095gufi.bin primary everything went down. So now the AP's are up and the speed is correct. I am showing you the details. As you see there is a mismatch error. When I try to do a reload I am getting an error about POE FIrmware version needs to be updated before I can reload
08-21-2024 08:59 AM
Hi @dtsteinb
Thank you for your response and for providing the information.
It appears that these errors are typically associated with older versions of the software. Please upgrade to the recommended version using the upgrade tool and let me know once you have completed this process.
I will follow up with the next steps, if necessary, once I receive your update.
Thank you for your patience and understanding.
Best regards,
Imran Sanadi
RUCKUS Lennar Home Community
08-23-2024 05:49 AM
Hi @dtsteinb
Greetings!!!
I trust this message finds you well.
Could you please update me on the status, is the Switch upgraded successfully?
Thank you.
Best regards,
Imran Sanadi
RUCKUS Lennar Home Community
08-23-2024 06:26 AM
I have not done this as I need to be able to work from home, can't have the switch go down again, and have no one to call to help. I probably will not try to upgrade for at least 2-3 weeks. I am getting the correct speed, so I am extremely hesitant to upgrade yet again. As I stated before when I tried to upgrade to SPS08095gufi.bin I had too many issues. Again, there were lights on some of the ports, but the 2 AP ports did not come back. So again, my question is this, is there a delay for 2 ports (the ones the ruckus AP's are connected to) delayed?
08-23-2024 06:29 AM
Hi @dtsteinb
Thank you for your response and for providing the information.
As mentioned before, it appears that these errors are typically associated with older versions of the software. Please upgrade to the recommended version using the upgrade tool and let me know once you have completed this process.
I will follow up with the next steps, if necessary, once I receive your update.
Thank you for your patience and understanding.
Best regards,
Imran Sanadi
RUCKUS Lennar Home Community
08-26-2024 12:49 PM
Hi @dtsteinb
Greetings!!!
I trust this message finds you well.
I kindly request an update on the status of the issue so that we may proceed further with resolving it.
Thank you.
Best regards,
Imran Sanadi
RUCKUS Lennar Home Community