RUCKUS Community Forums are now in READ-ONLY mode while we migrate to a new platform.
You will still be able to read posts and knowledge articles, but will be unable to post new content until Go Live on the new platform Monday August 17.
Lennar Smart Home customers: please contact [email protected] for assistance during the week of August 9-17.
04-25-2025 02:16 PM
I upgraded to the latest software for my icx 7150 cp12.
I performed the download and upgrade over my phone
When I logon again I see there is No Switches message in the switch!
Thank you John
05-07-2025 07:48 AM
HI
I sent a message on private chat.
Yes, I still need help
Thanks
05-09-2025 06:55 AM
Hello @jbk3,
Greetings!
This is a follow-up in reference to the case you have opened in the Ruckus Lennar Support Community.
I would like to know if you require further assistance since our last correspondence. Should you have any questions or if the status of your case has changed, please let me know by responding to this post.
Please feel free to contact if you have any further concerns regarding the same.
Best regards,
Pinky Rajendran
RUCKUS Lennar Home Community.
05-12-2025 06:42 AM
Hello @jbk3,
Greetings!
This is a follow-up in reference to the case you have opened in the Ruckus Lennar Support Community.
I would like to know if you require further assistance since our last correspondence. Should you have any questions or if the status of your case has changed, please let me know by responding to this post.
Please feel free to contact if you have any further concerns regarding the same.
Best regards,
Pinky Rajendran
RUCKUS Lennar Home Community.
05-14-2025 10:09 AM
Hi @jbk3,
Greetings!
I trust this message finds you well.
I kindly request an update on the status of the issue so that we may proceed further with resolving it.
If we do not receive a response from you within 24 hours from the timestamp of this message, your case will proceed to closure.
Thank you.
Best regards,
Pinky Rajendran
RUCKUS Lennar Home Community
05-14-2025 04:53 PM
I reply via the private message as you requested.
I
