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Unleashed not connected to internet after short power outage

lovebirdsoffl
New Contributor III

After a short power outage ruckus unleashed app shows not connected to the internet. The lights on my access point lights are all working but when I try to open unleashed it says unleashed you are not connected to unleashed network. Go to settings?  When I go to the settings everything looks fine. How can I get it to reconnect. Thanks for any help in advance. 

1 ACCEPTED SOLUTION

To do that I am using a laptop that has rj-45 connection so it will be rj45 to rd 45 since I don’t have the other cable for my newest laptop is there anything different I need to do to get the information you requested.

View solution in original post

35 REPLIES 35

Hi @lovebirdsoffl 

Thank you for the response and the information.

You could accept and get access to the CLI and perform the commands shared in my previous post.

Please share the output of the above commands or share the screenshots if stuck at any step or error (if any) and let me know if you have any queries in this regard.

Thank you again for your patience and understanding.

 

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.

When trying to upload my screenshot I get message saying I don’t have permission to upload images

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Hi @lovebirdsoffl 

Thank you for the response and the information.

May I know if you tried SSH? What was the output when you accept?

Please confirm and let me know if you have any queries in this regard.

Thank you again for your patience and understanding.

 

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.

lovebirdsoffl
New Contributor III

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