03-10-2021 04:42 AM
Hi all,
I see that unleashed firmware 200.9.10.4.233 has been released if you look on the master AP via the browser. I don't yet see it on the site hence there are no release notes available yet. I succesfully upgraded my 3 ap's (2 x R710 and 1 x R610) to unleashed 200.9.10.4.233 however 2 AP's (except the master) were having reboot loops. They come online and shortly after they were rebooting again. I flashed back to version 200.9.10.4.212. Was the release of 200.9.10.4.233 premature?
Thanks!
03-21-2021 11:58 PM
Add me to the list of those having issues. Tested with the smallest site I have with 3xR750 and immediate kernel panics right after upgrading, barely had 10 minutes of error-free usage in the 2 hours I had the firmware on. Downloaded logs for support and downgraded to previous firmware. Opened support case and uploaded logs.
03-22-2021 06:19 AM
Hi @velosol ,
Thanks for helping out and opening the case.
It seems your email ID is not associated with any of our customer company accounts. I am checking if we need to keep the case open or we can close and utilize provided information.
Thanks again!
03-22-2021 06:20 AM
@sam_singh QA testing was already done, so they are no longer taking request from the forum.
If a support case is submitted (with valid support contract) we will investigate it and if found any software issue, we will engage engineering team accordingly.
Please share the support case, if you have opened one already.
03-22-2021 02:38 PM
I did open a support case. Case # 01185553
I don't really need support as I already downgraded to previous firmware where everything is working fine and I'm not going to upgrade any of the other sites.
I simply opened the support case since you asked those who are having this issue to open one to submit the logs thinking it might help you guys to get to the bottom of the problem.
03-23-2021 08:41 AM
Hi @sam_singh ,
Thanks for submitting the case!
We will look into it.
