Unable to login to rukus website on my iPhone App

[Sharat]

Does anyone have any step-by-step suggestions on how to fix my issue of not being able to log into my iPhone app with my existing credentials, which have not worked for close to two years now? Also, I am not able to access the Ruckus admin credential page on the web to edit on my PC, either. It states I can't reach this page!

[Imran_ruckus]

Hi @Sharat 

Greetings! 

I trust this message finds you well.

I kindly request an update on the status of the issue so that we may proceed further with resolving it. 

If we do not receive a response from you within 24 hours from the timestamp of this message, your case will proceed to closure.

Thank you.

Best regards,
Imran Sanadi
RUCKUS Lennar Home Community