CommScope RUCKUS Community Forums

egon9 · ‎06-18-2024

After a power spike my switch booted from secondary firmware (SPR) instead of (SPS). I tried “copy flash flash secondary” but received the below error. I then tried within the GUI and now after a “boot system flash primary yes” it only boots the second partition. Please assist.

Imran_ruckus · ‎06-20-2024

Hi @egon9

Greetings!!!

I hope this message finds you well.

Thank you for your communication and for acknowledging.

We greatly appreciate your continued engagement.

Regarding the Switch upgrade process, we recommend transitioning to version 08.0.95g, identified as the stable version for Lennar Home users.

To facilitate this transition, we have recently introduced an upgrade tool tailored to ensure a seamless process. Utilizing this tool is straightforward: users simply need to input the IP Address, Username, and password associated with the Switch into the software interface. (Same username/password you used to log into the web portal on a browser). Refer to the User Manual to check the step-by-step process.

For your convenience, please find the necessary resources below:

1. Download the Upgrade software for Mac: Link: Upgrade Software for Mac

2. Download the Upgrade software for Windows: Link: Upgrade Software for Windows

3. Access the Upgrade Software User Manual: Link: Upgrade Tool User Guide for Lennar SmartHome users

We highly value your input and would greatly appreciate your feedback on our upgrade tool. Your insights are instrumental in our ongoing efforts to enhance user experience and ensure the tool meets your needs effectively. Please take a moment to share your thoughts, suggestions, or any issues you encountered while using the tool. Your feedback is invaluable to us and will guide us in further improving the tool for all our users. Thank you for your time and contribution.

Should you require any assistance throughout the process, please do not hesitate to reach out. Your satisfaction is our priority, and we are here to support you every step of the way.

Kindly ensure that feedback on the upgraded software tool is provided.

Thank you once again for your patience and cooperation.

Best regards,

Imran Sanadi
RUCKUS Lennar Home Community

View solution in original post

egon9 · ‎06-21-2024

Thanks for your help! Update was successful.

Imran_ruckus · ‎06-21-2024