Unable to connect to "Configure.Me-[xxxxx]" WLAN

[rawtallents]

I am trying to connect to my Lennar - Unleashed R510 Access Point. I am able to see the "LENNAR-7200XXXX wifi connection, but I can't see the Access Point or the "Configure.Me-[xxxxx]" WLAN... I have disconnected the cables and rebooted the devices with no luck. Please advise on how to fix this.

Thanks, Ross

rawtallents@gmail.com

[Wordy068]

Here are some steps to troubleshoot unable to connect to "Configure.Me-[xxxxx]" WLAN:-

Basic Checks:-

• Double-check Wi-Fi:- Ensure Wi-Fi is enabled on your device (phone, laptop, etc.).
• Forget Network:- Try forgetting the "Configure.Me-[xxxxx]" network on your device and re-connecting.
• Restart Devices:- Power cycle your device, router, and access point (if accessible). This can often resolve temporary glitches.

Password:- Ensure you're entering the correct password for the "Configure.Me-[xxxxx]" network. The password might be on the access point itself or in the Lennar home documentation.
Network Range:- Move closer to the Ruckus access point for a stronger Wi-Fi signal.
Network Type:- Confirm your device supports the 2.4 GHz Wi-Fi band (most likely used by "Configure.Me-[xxxxx]"). Some devices only support 5 GHz. Check your device's Wi-Fi settings.

[Imran_ruckus]

Hello @Wordy068 

Greetings!!!

I hope this message finds you well.

Thank you for your valuable suggestion. We sincerely appreciate the time and assistance you've provided.

Please don't hesitate to contact us with any further queries or concerns regarding RUCKUS Lennar Home setups.

Once again, thank you for your time and support.

Best regards,

Imran Sanadi  
RUCKUS Lennar Home Community