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Unable to boot ICX7150 to Switch Mode

jjunker
New Contributor

I've had the known issue with a power outage where the ICX-7150 boots into Router mode intead of Switch mode. I've always been able to use the instructions below to get it back into Switch mode, with the intentions of fixing it for good at somepoint.

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-Fix-Routing-code-issu...

Yesterday, we had a storm come through and briefly knocked out our power. Whenever I follow the normal steps, it continues to boot up the Secondary/Router mode. I tried it several times and cannot get it back into Switch mode or Primary. When I try copying the Primary to Secondary to resolve it, I get the message about it can't find a UFI image. So figured maybe I needed to reload the files. I started to use these steps:

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-Fix-Routing-code-issu...

However, when I type in the command for "bootram", it gives me a message and doesn't seem to recognize that word/command. Appreciate any help on getting this back up and going!

1 ACCEPTED SOLUTION

Hi @jjunker 

I hope this message finds you well.

Thank you for your communication and the information.

Regarding the Switch upgrade process, we recommend transitioning to version 08.0.95g, identified as the stable version for Lennar Home users.

To facilitate this transition, we have recently introduced an upgrade tool tailored to ensure a seamless process. Utilizing this tool is straightforward that works for 08080f and above versions. Users simply need to input the IP Address, Username, and password associated with the Switch into the software interface.

For your convenience, please find the necessary resources below:

1. Download the Upgrade software for Windows: Link: Upgrade Software for Windows

2. Download the Upgrade software for MAC: Link: Upgrade Software for MAC

3. Access the Upgrade Software User Manual: Link: Upgrade Tool User Guide for Lennar SmartHome users

We highly value your input and would greatly appreciate your feedback on our upgrade tool. Your insights are instrumental in our ongoing efforts to enhance user experience and ensure the tool meets your needs effectively. Please take a moment to share your thoughts, suggestions, or any issues you encountered while using the tool. Your feedback is invaluable to us and will guide us in further improving the tool for all our users. Thank you for your time and contribution.

After upgrading your Switch with this tool will fix the SPR issue forever as both the partitions will be with SPS post upgrade.

Should you require any assistance throughout the process, please do not hesitate to reach out. Your satisfaction is our priority, and we are here to support you every step of the way.

Thank you once again for your patience and cooperation.

 

Best regards,
Imran Sanadi
RUCKUS | Lennar Home Community Support

View solution in original post

5 REPLIES 5

Hi @jjunker 

Thank you for your response.

That’s great to hear! I’m glad the issue has been resolved.

We truly appreciate your time and patience throughout this case.
Thank you once again for reaching out to the RUCKUS Lennar Home Community. Should you have any further questions or need assistance in the future, please don’t hesitate to contact us.

Wishing you a wonderful day ahead!

 

Best regards,
Imran Sanadi
RUCKUS | Lennar Home Community Support