Trouble logging on my unleash app

[Famous1]

I haven’t logged on my unleash app in a while and now it’s telling me I’m not connected to unleash network

[Famous1 · Accepted solution]

Imran 

I did the update, delete and reinstall the app and everything is working fine now . It’s also updated to the new version you mentioned. Thank you so much

[Famous1]

Hello so I was able to reach as far as doing all the commands

[Famous1]

 

[Famous1]

For reason I cannot pull up the log in page even though I know the IP address for the SWITCH 

[pinky_ruckus]

Hello @Famous1 ,

Thank you for the reason.

You will need to login to the browser using the IP address of the Access point, and not the Switch.

Please check the IP Addresses from the IP scan results, by the name of Ruckus Wireless or Ruckus-Unleashed to confirm the IP address of the Unleashed Access Points.

You should see the below-Unleashed dashboard after finding the IP Address of the AP. Try to log in

Please let us know if you have any queries in this regard.

Thank you for your patience and understanding

Regards,

Pinky Rajendran

RUCKUS Lennar Home Community

[Famous1]

So where do I put the IP address info because I can’t get to the sign on page at all