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Tried factory reset on RUCKUS ICX-7150-C12P and all status lights just keep blinking

Kerickson516
New Contributor

My unit was unplugged for a moment and got stuck in boot mode. 

I was successful in getting it to “factory” restart but the lights are just continuously blinking and nothing is connecting again - please help. 

11 REPLIES 11

Kerickson516
New Contributor

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Hi @Kerickson516 ,

Greetings!

Thank you for contacting RUCKUS Lennar Home Community.

I hope you are doing well!!!

Thank you for the information you shared.

From the case description, I understand that the Switch is stuck in the boot mode. 

Please follow the below RUCKUS Lennar Knowledge base self-help article which will help you to fix the issue when the Switch is in boot mode.

https://community.ruckuswireless.com/t5/RUCKUS-Lennar-Support-Knowledge/Fixing-RUCKUS-Switch-with-an...

Please follow the steps as mentioned in the article and let us know if you are getting stuck at any point.

Thank you for your understanding.

 

Best regards,

Pinky Rajendran

RUCKUS Lennar Home Community.

 

Kerickson516
New Contributor

So I am attempting a factory reset again and it is continuing to flash 

Kerickson516
New Contributor

So I am attempting a factory reset again and it is continuing to flash for quite sometime. Am I meant to do something else at this point?