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Throughput on Ruckus R510 only at 50mbps with a 600mbps at the controller.

triangletarheel
New Contributor

Our two R510 access points are only providing approximately 50mbps download speeds with 600mbps coming in through spectrum and being see at the controller with multiple speed tests.  Additionally, I can't access the ruckus unleash system from my wifi or my web browser.

1 REPLY 1

Jayavidhya
Moderator
Moderator

Hi @triangletarheel 

 

Greetings of the day,

 

Based on your description it seems that your switch (ICX7150 switch) may be booting from the secondary partition (NOTE: Secondary partition contains the routing code) which is causing the bad connectivity issues. This could happen after multiple power outages, please follow up the next guide.

 

How to Fix Routing code issues on Lennar Home users via Web GUI.

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-Fix-Routing-code-issu...

 

 How to Fix Routing code issues on Lennar Home users via CLI

 

Guide#1 for CLI: 

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-Fix-Routing-code-issu...

 

Guide#2 for CLI: 

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-solve-the-routing-cod...

 

Note:  if you have access to the Unleashed Dashboard and the Switch can be seen from there, it may look like the following image, ICX7150-C12-Router instead of ICX7150-C12-Switch, now before starting the steps of the guide, I will advise you to cable the computer directly to the Switch, since you will have a better connectivity than if you connect via wireless. 

 

After fixing the issue of the Switch booting from the wrong partition, please perform an upgrade to the code 08095g UFI and upgrade both partitions primary and secondary with the switching code file named SPS08095gufi.bin, take into consideration that is the Switch is running a code lower than 08080 you need to upgrade twice, from the code you are to 08080f and then the recommended code 08095g UFI.

 

1.Upgrade a Switch ICX-7150-C12P using a USB flash drive

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-Upgrade-a-Switch-ICX-...

 

2. Upgrade a Switch ICX7150-C12P via TFTP

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-Upgrade-a-Switch-ICX-...

 

3. Upgrade a switch via Web GUI (ICX7150 Switch)

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-perform-an-Upgrade-vi...

 

Please let us know if you have any queries in this regard.

 

Best regards,

Jayavidhya

Lennar Home Community