Solved: The power indicator light is not on and cannot wor...

Andy1 · ‎12-13-2025

The power indicator light is not on and cannot work

Andy1 · ‎12-29-2025

I read the messages in the group and after doing the same, the power light still doesn't light up and it doesn't work, It should be a hardware malfunction of the machine. How can it be repaired or replaced? I was unable to send you the email with the operation video successfully, and I am also unable to send you the operation video here.

View solution in original post

aalvarez6 · ‎12-17-2025

Hi Andy1,

Can you confirm if the switch is able to power up, or the unit is completely dead?

Regards
Ayleth Alvarez

Andy1 · ‎12-17-2025

It cannot power up,The unit is completely dead.

Andy1 · ‎12-17-2025

No response at all, where can I repair or replace it?

Andy1 · ‎12-21-2025

Are Lunar homes users no longer providing warranty services？The main router is broken, and the Wi Fi in the whole house cannot be used anymore. Please tell me the solution, thank you!