The SYST LED is solid amber, and the PWR LED is solid green

[josg23_contrera]

Problem Description:

• System Status: The SYST LED is solid amber, and the PWR LED is solid green.

• PoE Failure: The switch is failing to provide Power over Ethernet (PoE) to the connected Access Points (APs), leaving them completely unpowered.

• Connectivity: There is no Link/Activity on any of the data ports (1-12) or the C1 uplink port when a known working gateway (Xfinity XB7/XB8) is connected.

Diagnostic Steps Taken:

1. Hard Reset: Attempted a factory reset by holding the Reset button for 30+ seconds; the device does not respond or cycle.

2. Power Cycle: Performed a full cold boot (disconnected for 2+ minutes), which did not clear the amber SYST light.

3. Management Port Testing: Connected a laptop directly to the "Out-of-Band" Management port using a static IP (192.168.0.x and 192.168.1.x).

4. Ping Test: Attempted to ping the default gateway IPs (192.168.0.2 and 192.168.1.2). The device returned "Destination host unreachable," confirming the internal operating system is not loading.