The Ethernet cable from the modem to the RUCKUS ICX 7150-C12P has no flashing green light

[longjackshen]

The Ethernet cable from the modem to the RUCKUS ICX 7150-C12P has no flashing green light. Turns out Lutron doesn't work at all. Two devices mounted on the ceiling (for smart home use) are also completely switched off.

[longjackshen]

It is still not working to reset multiple times.

[longjackshen]

I'll try to reset multiple times again as indicated by you 10 - 15 times.

[longjackshen]

I've tried to reset it about 20 times already.  It is still not working at all.

[pinky_ruckus]

Hello @longjackshen ,

Thank you for your response and really appreciate your patience on this case.

From the response, I see that you have performed reset on the Switch multiple times.

If the reset still doesn’t work, have you performed software recovery?

If yes, could you please mention the point where you are getting stuck. If you could share screenshot, we could look into the matter and assist you accordingly.

Thank you again for your patience and understanding.

Best regards,

Pinky Rajendran

RUCKUS Lennar Home Community.

[longjackshen]

I Have not performed software recovery so far.  I may need your help for this.  Thanks.