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Technical Support - Internet Connection

Jdh2214
New Contributor
2nd ticket in a week… Never heard back from the original…
17 REPLIES 17

Jdh2214_0-1764474222849.png

 

At this part I have to login and none of the passwords are working...

Jdh2214_1-1764474906753.png

 

This is also what i get when i try the other way.

Jdh2214_2-1764476451153.png

 

Hello @Jdh2214 ,

Thank you for the response.

We understand that you are facing issues accessing CLI of the switch.

To proceed further, we need to check few configurations on the Switch.

We would need to find the IP address of the switch and then use the IP address to login to GUI of the switch using the web browser.

I will leave you a guide on how to perform an IP scanner on your local network to identify the switch IP address very easily. 

How to find my Ruckus “Devices IP address” using free applications:

https://community.ruckuswireless.com/t5/RUCKUS-Lennar-Support-Knowledge/How-to-find-the-IP-Address-o...

Once we identify the IP address of the Switch proceed to access the RUCKUS ICX-7150-C12P Switch using a Web Browser.

 

Please click on Login option and try to access the Switch GUI using the login credentials.

 

Please let me know if you have any queries in this regard.

Thank you again for your patience and understanding. 

 

Best regards,

Pinky Rajendran

RUCKUS Lennar Home Community.

Pinky… please review my previous messages. I know my IP address, I cannot sign in. I do not have the password to them.