This is also what i get when i try the other way. 

At this part I have to login and none of the passwords are working... 

 

This is the B.S. that Ruckus has going for itself... I have to have this setup to be able to create a new password????... I need in my system. And I need my system to simply work... 

Dude... I followed your steps that lead me down an endless rabbit hole if I do not know my Unleashed password... I work for the State in IT and this has to be one of the most challenging requests that Ruckus is seriously expecting the average Joe to ...