Switch is not connected.

[DavidN]

 

Hello!

I had my internet working through access points. I had to turn ruckus switch off to put a 3 way outlet to make sure my router and modem are connected in the closet where it is installed and wires are all inside the plastic unit installed by the builder together with the switch. When I reconnected the power to the modem,  router and switch, everything seems to be working as it previously, except the switch is not connected. How do I reconnect the switch so it actually sends the internet signal to the access points? Please see my setup and screen shots of what I mean when I say everything else is connected but switch is not. Thank you for your time! 

 

 

[pinky_ruckus]

Hello @DavidN ,

Thank you for the response.

I understand that you are unable to access the putty using the Switch IP address

Could you please use the same IP address to login to the web browser and confirm if you are able to access the Switch dashboard?

You should observe the Switch Dashboard, which should be visible upon accessing the appropriate IP address, as illustrated in the screenshot below.

Please click on Login option and try to access the Switch GUI using the login credentials.

Please let us know if you are able to access the dashboard with the obtained IP address.

Thank you again for your patience and understanding.

Please let me know if you have any queries in this regard.

Regards,

Pinky Rajendran

RUCKUS Lennar Home Community

[pinky_ruckus]

Hello @DavidN ,

Greetings!

This is a follow-up in reference to the case you have opened in the Ruckus Lennar Support Community.

I would like to know if you require further assistance since our last correspondence. Should you have any questions or if the status of your case has changed, please let me know by responding to this post.

Please feel free to contact if you have any further concerns regarding the same.

Best regards,

Pinky Rajendran

RUCKUS Lennar Home Community.

[pinky_ruckus]

Hello @DavidN ,

Greetings!

This is a follow-up in reference to the case you have opened in the Ruckus Lennar Support Community.

I would like to know if you require further assistance since our last correspondence. Should you have any questions or if the status of your case has changed, please let me know by responding to this post.

Please feel free to contact if you have any further concerns regarding the same.

Best regards,

Pinky Rajendran

RUCKUS Lennar Home Community.

[pinky_ruckus]

Hello @DavidN ,

Greetings!

This is a follow-up in reference to the case you have opened in the Ruckus Lennar Support Community.

I would like to know if you require further assistance since our last correspondence. Should you have any questions or if the status of your case has changed, please let me know by responding to this post.

Please feel free to contact if you have any further concerns regarding the same.

Best regards,

Pinky Rajendran

RUCKUS Lennar Home Community.

[pinky_ruckus]

Hello @DavidN ,

Greetings! 

I trust this message finds you well.

I kindly request an update on the status of the issue so that we may proceed further with resolving it. 

If we do not receive a response from you within 24 hours from the timestamp of this message, your case will proceed to closure.

Thank you.

 Best regards,

Pinky Rajendran

RUCKUS Lennar Home Community