CommScope RUCKUS Community Forums

ramirezcrisaf · ‎09-03-2024

Switch is an icx 7150-c12p. at the moment no port is providing POE. I have to use an injector to have the Ruckus AP working. I have to restart the switch a lot for maybe a port or 2 to work. Things are working slow as well.

I have things connected to 9 of the ports and only 4 are showing up. Switch says POE is ok but it is not. Temperature is ok. Please see output from switch below. Please let me know what we can do to replace. This switch is broken.

telnet@ICX7150-C12 Switch# show chassis
The stack unit 1 chassis info:

Power supply 1 (AC - PoE) present, status ok

Fanless model

Slot 1 Current Temperature: 70.5 deg-C (Sensor 1), 10.0 deg-C (Sensor 2), 57.2 deg-C (Sensor 3), 52.8 deg-C (Sensor 4)
Slot 2 Current Temperature: NA
Slot 3 Current Temperature: NA
Warning level.......: 100.0 deg-C
Shutdown level......: 109.0 deg-C
Boot Prom MAC : d4c1.9e1e.783b
Management MAC: d4c1.9e1e.783b

Port Link State Dupl Speed Trunk Tag Pvid Pri MAC Name
1/1/1 Down None None None None No 1 0 d4c1.9e1e.783b
1/1/2 Down None None None None No 1 0 d4c1.9e1e.783c
1/1/3 Down None None None None No 1 0 d4c1.9e1e.783d
1/1/4 Down None None None None No 1 0 d4c1.9e1e.783e
1/1/5 Down None None None None No 1 0 d4c1.9e1e.783f
1/1/6 Down None None None None No 1 0 d4c1.9e1e.7840
1/1/7 Down None None None None No 1 0 d4c1.9e1e.7841
1/1/8 Up Forward Full 1G None No 1 0 d4c1.9e1e.7842
1/1/9 Up Forward Full 1G None No 1 0 d4c1.9e1e.7843
1/1/10 Down None None None None No 1 0 d4c1.9e1e.7844
1/1/11 Up Forward Full 1G None No 1 0 d4c1.9e1e.7845
1/1/12 Up Forward Full 100M None No 1 0 d4c1.9e1e.7846
1/2/1 Down None None None None No 1 0 d4c1.9e1e.7848
1/2/2 Down None None None None No 1 0 d4c1.9e1e.7849
1/3/1 Down None None None None No 1 0 d4c1.9e1e.784a
1/3/2 Down None None None None No 1 0 d4c1.9e1e.784b
mgmt1 Down None None None None No None 0 d4c1.9e1e.783b

ramirezcrisaf · ‎09-04-2024

I am not able to replicate the issue to provide a screen shot. When trying to do copy tftp flash 192.168.1.166 SPS08095gufi.bin primary, I kept getting errors. It will start but say that the firmware was not compatible for this hardware or something along those lines. Using the SPS08090kufi.bin seem to work on CLI but I kept following the web GUI steps. Now I have SPS08090kufi.bin, see below. Now that I have the update it seems to want to take the other older firmware upgrades.

I was able to install 08080f but when warm restarted switch was dead. I waited a while but had to do a hard power reset. So, to me the better version is 08090k so far. We will see how this works. So far so good. Thank you for your assistance.

telnet@ICX7150-C12 Switch# sh flash
Stack unit 1:
NAND Type: Micron NAND 2GiB (x 1)
Compressed Pri Code size = 29360128, Version:08.0.90kT211 (SPS08090k.bin)
Compressed Sec Code size = 28314668, Version:08.0.61aT213 (SPR08061a.bin)
Compressed Pri Boot Code size = 786944, Version:10.1.18T225 (mnz10118)
Compressed Sec Boot Code size = 786944, Version:10.1.10T225 (mnz10110)
Code Flash Free Space = 1224908800

Port Link State Dupl Speed Trunk Tag Pvid Pri MAC Name
1/1/1 Down None None None None No 1 0 d4c1.9e1e.783b
1/1/2 Up Forward Full 100M None No 1 0 d4c1.9e1e.783c
1/1/3 Up Forward Full 1G None No 1 0 d4c1.9e1e.783d
1/1/4 Down None None None None No 1 0 d4c1.9e1e.783e
1/1/5 Up Forward Full 100M None No 1 0 d4c1.9e1e.783f
1/1/6 Down None None None None No 1 0 d4c1.9e1e.7840
1/1/7 Up Forward Full 1G None No 1 0 d4c1.9e1e.7841
1/1/8 Up Forward Full 100M None No 1 0 d4c1.9e1e.7842
1/1/9 Down None None None None No 1 0 d4c1.9e1e.7843
1/1/10 Up Forward Full 1G None No 1 0 d4c1.9e1e.7844
1/1/11 Down None None None None No 1 0 d4c1.9e1e.7845
1/1/12 Up Forward Full 1G None No 1 0 d4c1.9e1e.7846
1/2/1 Up Forward Full 1G None No 1 0 d4c1.9e1e.7848
1/2/2 Down None None None None No 1 0 d4c1.9e1e.7849
1/3/1 Down None None None None No 1 0 d4c1.9e1e.784a
1/3/2 Down None None None None No 1 0 d4c1.9e1e.784b
mgmt1 Down None None None None No None 0 d4c1.9e1e.783b

View solution in original post

ramirezcrisaf · ‎10-26-2024

The upgrade does not work. Your link does not go to an upgrade tool. I was not able to find an upgrade tool. I am not able to upgrade to the version you requested. Is there a better version now? Is there a better way to upgrade? At the moment none of my ports are turning POE up and I tried all previous steps and nothing is working now.

Imran_ruckus · ‎10-28-2024

Hi @ramirezcrisaf

Greetings!!!

Thank you for contacting RUCKUS Lennar Home Community.

As this case is now closed, please raise a new post on this forum.

You can add this post link in your new case/post for reference.

Thank you again for your understanding.

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.

Imran_ruckus · ‎09-09-2024

Hi @ramirezcrisaf

Greetings!!!

I trust this message finds you well.

I kindly request an update on the status of the issue so that we may proceed further with resolving it.

Thank you.

Best regards,
Imran Sanadi
RUCKUS Lennar Home Community

Imran_ruckus · ‎09-11-2024

Hi @ramirezcrisaf

Greetings!!!

I trust this message finds you well.

I kindly request an update on the status of the issue so that we may proceed further with resolving it.

If we do not receive a response from you within 24 hours from the timestamp of this message, your case will proceed to closure.

Thank you.

Best regards,
Imran Sanadi
RUCKUS Lennar Home Community

CommScope RUCKUS Community Forums

Switch icx 7150-c12p is not powering POE, running slow, have to constantly restart.