RUCKUS Community Forums are now in READ-ONLY mode while we migrate to a new platform.
You will still be able to read posts and knowledge articles, but will be unable to post new content until Go Live on the new platform Monday August 17.
Lennar Smart Home customers: please contact [email protected] for assistance during the week of August 9-17.
01-26-2024 07:54 AM
I do not have a computer to perform the tasks nor do I live in the city where my house is that has the issue. I was told I didn't need to be at the home from someone on the phone line.
01-26-2024 08:54 AM
Hi @Souxays
Sorry for the inconvenience,
To solve this issue we need a laptop through which you need to take access to the switch and perform the troubleshooting steps mentioned in the below guide.
How to Fix Routing code issues on Lennar Home users via CLI
Or WEB access option
Also please try to login to the unleashed dashboard and share the status of the switch as mentioned below.

Please let us know if you have any queries in this regard.
Best regards,
Jayavidhya
Lennar Home Community
