Switch Not Pushing Internet to Ap’s

[Mhannah513]

Hello I am a Lennar Home customer and after a power outage my Ap’s refuse to connect to the internet from the switch. They power up fine and broadcast Wi-Fi but no internet. I tried using an old AirPort Express I have from the switch no dice. Then I used an old switch I had from a previous home and it working just fine now. As I believe we have lifetime warranty on our hardware I would like a replacement switch so I can continue to use my AP’s in our ceiling. 

[Mhannah513]

When I search the 2 IP’s they just take me to the unleashed sign in. Which are the last two screen shots. Again this is not working.

[Jayavidhya]

Hi @Mhannah513 

Thanks for your reply,

Please try accessing the switch IP(192.168.1.48) via CLI to fix the routing code issue.

How to remotely access to 'ICX 7150-C12P' or 'access points' "Network devices":

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-remotely-access-to-IC...

If you can access the Command line should look like this:

ICX7150-C12 Router>

1. Here is a quick guide for understanding how to fix the 'routing code issue' however, you only need to run the following commands once you are on the command line 'CLI'

Note: Hit Enter to accept each command

enable

show version

copy flash flash secondary 

boot system flash secondary yes 

(Please share the output screenshot of the ‘show version’ command)

Example: 

VIDEO LINK AS REFERENCE: https://www.youtube.com/watch?v=Eem1IBgYaWc

ICX7150-24P Router>enable (hit enter to accept the command)
ICX7150-24P Router#copy flash flash secondary (hit enter to accept the command and wait: until the flash finished)
ICX7150-24P Router#boot system flash secondary yes (hit enter to accept the command: the switch will reboot)

There are Two ways to fix this issue:

I) How to Fix Routing code issues on Lennar Home users via CLI

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-Fix-Routing-code-issu...

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-solve-the-routing-cod...

1. If access via IP address is not possible here is a guide on how to access to the Switch via console (cable access between your PC to the ICX 7150-C12P) in this case we need a USB type C to USB standard or Console cable Rj45 to USB.

How to console in the ICX-7150-C12P

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-console-in-the-ICX-71...

Once you are logged in to the ICX-7150-C12P please follow up the same steps that are on point '3'

Please do let us know if there is any help required on the troubleshooting steps or if you are stuck at any point. 

Best regards,

Jayavidhya

Lennar Home Community