Stuck

[Cjessee]

Tried resetting the ruckus 7150 and stuck still. Tried to reset with software and would not work.  

[pinky_ruckus]

Hello @Cjessee ,

Thank you for your response.

I understand that you are unable to access the link for the upgrade tool.

Please check the below Google drive link and you will find the link to download the upgrade tool for both Mac and Windows machines:

 https://drive.google.com/drive/folders/1vJZC6HkGGb8O4pg-rXI46Bz4S2VCL4PC

Please let us know if you are facing any issues accessing the link.

Thank you for your patience and understanding.

Regards,

Pinky Rajendran

RUCKUS Lennar Home Community

[Cjessee]

Ive been on this page for over an hour saying rebooting device 

[Cjessee]

Here is a photo from putty showing flash while it is on the upgrade reboot? 

 

[pinky_ruckus]

Hello @Cjessee ,

Thank you for the response.

From the response shared, I see that the Switch is on the latest recommended version 08.0.95g.

Also, the Switch is on the Switching code as it should be.

May I please know if the Upgrade tool still shows as rebooting?

Please let us know if you have any queries in this regard.

Thank you for your patience and understanding,

Regards,

Pinky Rajendran

RUCKUS Lennar Home Community

[Cjessee]

Good to know it is updated now. I eventually closed the update tool and was able to log in successfully. Is there a newer firmware version than the 08.0.95g? How do I do future updates so that it is on the most current firmware? 

thank you for your help