Sonos

[rmwass]

My Sonos Playbar is operating on 2.4 GHz no longer connects to my Rukus ICX7150, Serial number ***********.



Admin edit: Removed sensitive information for security reasons.

[rmwass]

So the Unleased site went down during my upgrade. I do I know if it is complete?

[Imran_ruckus]

Hi @rmwass 

Greetings!

Thank you for your response and the update.

I don't think I provided the IP address 192.168.1.177. You can identify the IP address assigned by your ISP to the Unleashed system using an IP scanner tool.

Once the upgrade process is completed, the Unleashed system may take a few minutes to come back online.

Please check the current status and let me know the outcome.

Thank you again for your patience and understanding.

Best regards,
Imran Sanadi
RUCKUS | Lennar Home Community Support

[rmwass]

This is what you sent me

•  
•  
•  
•  
• Open PuTTY.
• In the “Host Name (or IP address)” field, enter: 192.168.1.177 (based on information you provided).
• Enter your username and password when prompted.

It is a moot point because I tried the update and was timed out when trying three differnt times. I got near the end and the unleashed site went down.

[Imran_ruckus]

Hi @rmwass 

Thank you for your response and the update.

Please check whether a new IP address has been assigned to the Unleashed system after the reboot, and try accessing it using the updated IP.

You may refer to the RUCKUS Lennar Knowledge Base self-help article below for guidance on locating the IP address:
https://community.ruckuswireless.com/t5/RUCKUS-Lennar-Support-Knowledge/How-to-find-the-IP-Address-o...

Please let me know how it goes.

Thank you again for your patience and understanding.

Best regards,
Imran Sanadi
RUCKUS | Lennar Home Community Support

[rmwass]