04-22-2024 01:25 PM
Hello, I have Spectrum wifi, and if I connect to the Spectrum router when standing nearby to it, I get performance of about 500mbps.
When further away from the Spectrum wifi router, I connect to the Ruckus R510 network (there are 2 Ruckus R510s access points in the house with wired backhaul to Spectrum). Performance from the Ruckus R510 network is severely degraded vs. the Spectrum router (~20mbps on Ruckus).
I updated to the latest Ruckus software and ensured I was on the correct country code. I tried selecting "Automatically adjust AP radio power" however this made no difference.
I have also tried connecting via ethernet to the Ruckus network - there, the performance is better ~150mbps, however still much slower than if nearby the Spectrum router.
Would appreciate any troubleshooting steps that could be offered. Thank you
04-25-2024 07:07 AM
Hello @Bay ,
Greetings!
Thank you for sharing the information.
I would suggest you to upgrade the firmware of the Switch since the Switch is on the older version.
Please follow the below RUCKUS Lennar Knowledge base self-help article which will help you to upgrade the Switch firmware version to the recommended stable version.
Please follow the article and let me know if you have any queries in this regard.
Thank you again for your patience.
Best regards,
Pinky Rajendran
RUCKUS Lennar Home Community.