Slow Download Speeds R710 Unleashed

[max_p_eogltxsc8]

Strange issue with R710 on latest unleashed firmware. Upload speeds consistently incredible on both laptop and phone but downloads even from 5 ft away never go over 200 but stay consistent through 3 thick walls. Speedflex on android shows 550 up 550 down to AP. Iperf reflects speedtest.net results. Cable shouldn't be the problem as I have plugged my laptop on it and gotten the gigabit fiber speeds I should be getting. I have factory reset it countless times set everything to auto and tried manually setting the bands and channel width, am I missing something? Any help would be appreciated.

[michael_brado]

ZoneDirector Refreshes have been posted, and Unleashed 200.8 is based on ZD 10.3 code (10.4 will be base for Unleashed 200.9 around Nov2020).
I have received confirmation from DE manager that we will have the ER-7956 iOS device performance fix in Unleashed 200.8 update by tomorrow (Friday US).  
I'll be busy posting the AP images all day, look for your model(s).

[veno77]

what about 200.7 fix ?

[michael_brado]

Yes, right behind, based on ZD 10.2.1.0.183 (MR1 Refresh5).

[sander_groen]

Michael, what I'm curious about is what actually caused the issue and how it was resolved. Could you please elaborate?

[michiel_schuite]

Hi Michael,

in typical Ruckus fashion, nothing ever happened.  No fix, just promises. I spoke to 2 engineers and they tried to trouble shoot the issue. After about 2 hours, I got so fed up with them that I refused to waste any more time. I am appalled that they don’t replicate this issue in their own lab but instead have customers troubleshoot for months on end. To be honest, we’ve had very bad luck with Ruckus and will not install it at any customers site any more. Nothing but complaints. Especially with MAC and SONOS products. Stay away!!!