Slow Download Speeds R710 Unleashed

[max_p_eogltxsc8]

Strange issue with R710 on latest unleashed firmware. Upload speeds consistently incredible on both laptop and phone but downloads even from 5 ft away never go over 200 but stay consistent through 3 thick walls. Speedflex on android shows 550 up 550 down to AP. Iperf reflects speedtest.net results. Cable shouldn't be the problem as I have plugged my laptop on it and gotten the gigabit fiber speeds I should be getting. I have factory reset it countless times set everything to auto and tried manually setting the bands and channel width, am I missing something? Any help would be appreciated.

[richard_martin_]

Seth, it seems like this issue predominantly affects mobile devices. If you’re only seeing the issue on the mobile app, it could be the “mobile” or the “app”. My experience thus far is that It’s the device experiencing throughput issues regardless of the app testing it.

[seth_johnson_30]

Hi Rich - I am seeing the same throughput issues you've described across all devices when the network has WPA protection turned on.  I was simply hoping for clarity on the Speedflex issue that the Ruckus team keeps pointing to since I get such different results from two different versions of the tool.

[richard_martin_]

Got it. Just making sure I didn’t miss something. Thanks for the quick reply.

[hayward_kong]

It's just soo sad, I just pick up a Unifi Nano HD for testing purposes for Non-high density situations using the latest firmware ending in x.80 and it out performs the R710 using unleashed 200.6.x  with my iPad Pro 2018. Yes in certain difficult situations and obstacles such as walls that have lead based painted underneath the current paint where RF is challenging the Ruckus outperforms. 

I know that unleashed 200.4.x still performs the best... ugh when will they fix it...

[eightohtwoeleve]

It's nuts that a SOHO product outperforms an enterprise grade access point.