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Slow Download Speeds R710 Unleashed

max_p_eogltxsc8
New Contributor
Strange issue with R710 on latest unleashed firmware. Upload speeds consistently incredible on both laptop and phone but downloads even from 5 ft away never go over 200 but stay consistent through 3 thick walls. Speedflex on android shows 550 up 550 down to AP. Iperf reflects speedtest.net results. Cable shouldn't be the problem as I have plugged my laptop on it and gotten the gigabit fiber speeds I should be getting. I have factory reset it countless times set everything to auto and tried manually setting the bands and channel width, am I missing something? Any help would be appreciated.Image_ images_messages_5f91c3fe135b77e24790df97_43e5db9b2eca36b81d35b46dbdb8f876_RackMultipart20190818868831y92-dc568500-96c2-4610-9714-84fb1bdd684c-743324385.jpg1566155318
379 REPLIES 379

Also, I noticed on eBay,  a few  Resellers that got a bunch of r510 from lennar home builders and resold them as open box items for around $150 each... 
‘And noticed some lennar home owners that got fed up with the r510 and put them for auction and cam get them on average for about $110-$130.

so this slow speed bug is damaging ruckus’s reputation especially to new home owners that come with the r510 and know nothing of ruckus.

Hayk,

I agree that it is damaging the reputation of Ruckus with Lennar hone owners. A lot of my neighbors didn’t have the patience I did, nor the technical ability to trouble shot their own networks and got rid of their 510s.

sergiosoto78,

    Let me know when you test out 200.4.x . It should be a lot faster.

hayward_kong
Contributor III
So Michael Brado,

       Now you have a fully open ticket # from Cheryl. I guess connected you can connect with Vasanth Edward | Sr. Technical Support Engineer. Again I do believe it impacts not just the R510, R610, R710 and might even impact the R500, R600,.... I have a R500 to test... haven't done that..will do it over the weekend but make note: 200.4.x I can get full speed of what you should get. And then you lose about almost 200mbps starting with 200.5.x and then it drops very noticeable on 200.7,x

I wonder if this will also impact ZD and SZ since the WIFI drivers should be in the same development eh?
 I know it also impacts Standalone firmware too... from 104.x to 110.x

michael_brado
Esteemed Contributor II
Thanks Hayk,

    I've escalated your ticket #1008252, and contacted DE/QA to investigate.