Sign-in to get Switch’s login dashboard

[MarkG]

My Unleashed app is not recognizing my internet.  I am following the steps to fix this.  I have verified the IP Address.  I am at the point to get the Switch’s Login Dashboard.  But, I cannot login to get the dashboard.  How do I do that?  My Ruckus signin isn’t working.  Thanks for any help.

[Imran_ruckus]

Hi @MarkG 

Greetings!

Please use the private chat option to respond so we can proceed further. For your reference, I have included a screenshot below.

Thank you once again for your patience and understanding.

Best regards,

Imran Sanadi 

RUCKUS Lennar Home Community

[pinky_ruckus]

Hello @MarkG ,

Greetings!

This is a follow-up in reference to the case you have opened in the Ruckus Lennar Support Community.

I would like to know if you require further assistance since our last correspondence. Should you have any questions or if the status of your case has changed, please let me know by responding to this post.

Please feel free to contact if you have any further concerns regarding the same.

Best regards,

Pinky Rajendran

RUCKUS Lennar Home Community.

[MarkG]

Hi Pinky.

Thank you for following up.  I was not able to log in.  But, hope to get this figured out.  I haven't signed in to Ruckus in about 3 years.  I do not know what I should do at this point or what user-name and password I should be using to get signed in.  Nothing I try works.  I guess I am not sure what my Unleashed System is to log into.  (All I have used is my iPhone App.)  I did go to the unleashed.ruckuswireless website you gave me, but could not log in.

 Again, I got to the point where I got:  "ICX 7150-C12" and it asked me to then log in.  I am on my laptop and using my home wifi.  Thanks for any help.  MarkG