09-24-2025 12:19 PM
Setting a new switch I need help to get this up and running.
09-24-2025 12:32 PM
Hello @einstein ,
Greetings!!!
Thank you for contacting RUCKUS Lennar Home Community.
I hope you are doing well!!!
Thank you for the information you shared.
As per the case description, I understand that you are trying to set up the new RUCKUS Switch.
Please refer to the below RUCKUS Lennar Knowledge Base self-help article describing the setup process.
Please let me know if you have any queries in this regard.
Thank you again for your patience and understanding.
Best regards,
Pinky Rajendran
RUCKUS Lennar Home Community.
09-26-2025 07:38 AM
Hello @einstein ,
Greetings!
This is a follow-up in reference to the case you have opened in the Ruckus Lennar Support Community.
I would like to know if you require further assistance since our last correspondence. Should you have any questions or if the status of your case has changed, please let me know by responding to this post.
Please feel free to contact if you have any further concerns regarding the same.
Best regards,
Pinky Rajendran
RUCKUS Lennar Home Community.
09-26-2025 06:01 PM
Hi, thank you so much for reaching out. The information provided was not useful but I was able to use youtube and other pages to get the whole system up and running. Thank you for reaching out, I do have another question tho, there was another device connected, is called KEVO but I dont know what is it for...can you help with that one?
09-29-2025 07:13 AM
Hello @einstein ,
Thank you for the response.
Could you please share a picture of the device?
Are you referring to KEVA Smart lock device?
Thank you for your patience and understanding.
Regards,
Pinky Rajendran
RUCKUS Lennar Home Community
