SYST light orange, reset didn't work, software online missing 'Image' file

[bmackay159]

Hello, my system unexpectedly stopped working this morning for no reason.  The power light is GREEN and the SYST light is ORANGE.  I have factory reset my system with a paper clip over 10 times and it is not successful.

I am now going through the software reset process and have gotten to the part where I download the software from the Ruckus support site but the zip file is missing the 'Image' file.  I'm now stuck with a brick and my home internet is completely offline.  Please let me know what I can do here.

[Imran_ruckus]

Hi @bmackay159 

Greetings!!!

I trust this message finds you well.

I kindly request an update on the status of the issue so that we may proceed further with resolving it.

If we do not receive a response from you within 24 hours from the timestamp of this message, your case will proceed to closure.

Thank you.

Best regards,
Imran Sanadi
RUCKUS Lennar Home Community

[Squozen]

Mac has SSH and TFTP built-in unlike Windows. 

Using SSH is as simple as launching the Mac’s Terminal application and typing ‘ssh [email protected]’ (replace with the real username/IP)

TFTP - https://bacnh.com/howto-start-tftp-server-on-macos