My internet connection though Ruckus is getting very slow speeds and cutting out for over a month now. I have researched for hours on here and I have been trying to trouble shoot using this forum with no luck so far.
Under rogue devices in the dashboard I can see all of my neighbors WIFI's being listed to mark as known or malicious. I also see the internet name connected to my Xfinity router listed on here trying to connect to my AP's.
When I bought my home I was advised I can manage everything through my app. I have used google chrome PC to check the dashboard and I do not have access to another computer looking at these steps it seems I need access to a different type of PC to troubleshoot my possible switch issue?
I am not sure how to verify the Mac address matches the IP Address that is currently set to manual on the dash board. On the Ruckus router there is a sticker that is listed the MAC address provided but I am not sure if this is to this same IP address.
To solve this issue, it is not necessary to update the optional Serial Switch.
My coworker left 3 links with 3 possible ways to upgrade the Switch:
1- In this option we are using a pendrive or USB flash drive which we move the files to the pendrive and connect it to the Switch then through CLI we execute the update running the commands indicated in the following guide:
How to Upgrade a Switch ICX-7150-C12P using a USB flash drive
2- The following guide is examples for an upgrade via TFTP server, which is an application (FREE) to send files or upload remote files to a device, as in our case, we will use it to update a new version to the Switch, basically it will send remotely the image version from the computer to the switch.