SWITCH 7150 does not power

[Patty]

After losing power, my ceiling WAPs stopped receiving power from the POE cable.

The internet is still feeding to the WAP units. I tested this by plugging the POE cable directly into my computer and the Internet works great. I have also tested the WAPs by plugging them in directly to a power source and they come back online and work great.

How do I get my switch unit to start pushing power to the WAP units again via the POE cable?

[Jayavidhya]

Hi @Patty 

Greetings of the day,

Please let us know the LED status of the switch and the access points using the below guide.

R510 LED lights

https://docs.commscope.com/bundle/unleashed-200.12-onlinehelp/page/GUID-19D4261B-D10B-4DE3-B63A-3498...

RUCKUS LED lights

https://docs.commscope.com/bundle/icx7150-installguide/page/GUID-973C8AE8-837A-41C7-9811-BAEF6ADEF3D...

Please let us know if you have any queries in this regard.

Best regards,

Jayavidhya

Lennar Home Community
 

[Patty]

AP's only power up if I connect them to power source.  otherwise, they are dead.  internet works on POE cable going into R510.    Unleashed app says "No Switches"  AP's appear if I plug them into a power source. So AP's are not the problem.  The switch needs to be replaced.  

[Jayavidhya]

Hi @Patty             

Thanks for your response.

Based on the images you have shared it seems like the LED lights on switch seems to be different. In the first picture you have shared has green and amber light. And in the second picture it has both green lights on the SYS and PWR.

So please let us know the current LED status with the clear picture of the switch.

Please let us know if you have any queries in this regard.

Best regards,

Jayavidhya

Lennar Home Community

[Patty]

Pictures were taken from 2 angles