Ruskus system keeps cycling every 15min

[Cbus19]

I have seen a few other posts about this issue that were more technical but I could use the step by step on how to connect to the ruskus system and update the firmware or whatever the fix is for this problem.

[Sgatjens]

Hello @Cbus19 

 For Lennar deployments, we recommend upgrading to 08.0.95g (UFI), which is the validated stable firmware version for these users.

https://community.ruckuswireless.com/t5/RUCKUS-Lennar-Support-Knowledge/How-to-upgrade-RUCKUS-ICX-71...

 

Please let me know if the issue persists after that

RUCKUS | Lennar Home Community Support

[Sgatjens]

Hello @Cbus19 
I trust this message finds you well. 

I kindly request an update on the status of the issue so that we may proceed further with resolving it. 

Thank you. 

  

Best regards, 
 
RUCKUS | Lennar Home Community Support 
 

[Imran_ruckus]

Hi  @Cbus19 

Please see the Important Announcement Below.

Important Announcement! As a part of our Community Platform Migration the community will be temporarily placed into read-only mode from Monday, August 10 through Monday, August 17 (and only during this time period), For any Lennar RUCKUS devices related issues please email us at [email protected] for assistance. You can also continue reviewing the Lennar Knowledge Base and the Lennar Support board during this period.

Thank you!

Best regards,
Imran Sanadi
RUCKUS | Lennar Home Community Support