Ruckus system randomly cycling

[ajc]

My home has  ICX7150-C12-Switch and 2 r510 ap.  The Ruckus system seems to reset randomly.  The ATT fiber router/modem is not as internet is available through ATT.  The switch does not show up in the Unleashed app but the access points do.  I connected my laptop directly to the switch but cannot get pass the login (192.168.1.100) using any of the passwords I originally got from the tech ( super &sp-admin, admin & ruckus). Called Ruckus and they say i must post to forum.  Any assistance would be appreciated.  Home built in 2019.

[ajc]

I have not tried the password recovery in MobaXterm as yet.  I will try that this afternoon.  

[Jayavidhya]

Hi @ajc 

Thanks for your update.

Please let us know the result once you are done with the above process.

Best regards,

Jayavidhya

Lennar Home Community

[ajc]

So i logged in using the Mobaxterm.  This is what I got.  I connected again for over 40 minute and it will not come out of this mode.

[Jayavidhya]

Hi @ajc 

For detailed understanding of the issue please share the output of the following commands by gaining access to the switch using the below guide.

show lldp neighbors

show poe

show version

show flash

show log

Also please share the screenshot of the status of the switch and the access points as mentioned below.

 Admin & Services > Administer > Upgrade

Please let us know if you have any queries in this regard.

Best regards,

Jayavidhya

Lennar Home Community
 

[ajc]

telnet@ICX7150-C12 Switch>show lldp neighbors

LLDP is not running

telnet@ICX7150-C12 Switch>show poe

Power Capacity:         Total is 124000 mWatts. Current Free is 93200 mWatts.

Power Allocations:      Requests Honored 17 times

 Port   Admin   Oper    ---Power(mWatts)---  PD Type  PD Class     Pri  Fault/

        State   State   Consumed  Allocated                             Error

-----------------------------------------------------------------------------

  1/1/1 On      On          3200      15400  2P-IEEE  Class 3        3  n/a

  1/1/2 On      Off            0          0  n/a      n/a            3  n/a

  1/1/3 On      On          3000      15400  2P-IEEE  Class 3        3  n/a

  1/1/4 On      Off            0          0  n/a      n/a            3  n/a

  1/1/5 On      Off            0          0  n/a      n/a            3  n/a

  1/1/6 On      Off            0          0  n/a      n/a            3  n/a

  1/1/7 On      Off            0          0  n/a      n/a            3  n/a

  1/1/8 On      Non-PD         0          0  n/a      n/a            3  n/a

  1/1/9 On      Non-PD         0          0  n/a      n/a            3  n/a

 1/1/10 On      Non-PD         0          0  n/a      n/a            3  n/a

 1/1/11 On      Non-PD         0          0  n/a      n/a            3  n/a

 1/1/12 On      Non-PD         0          0  n/a      n/a            3  n/a

-----------------------------------------------------------------------------

 Total                      6200      30800

telnet@ICX7150-C12 Switch>show version

  Copyright (c) Ruckus Networks, Inc. All rights reserved.

    UNIT 1: compiled on Jun  9 2023 at 06:14:36 labeled as SPS08095k

      (31457280 bytes) from Primary SPS08095k.bin (UFI)

        SW: Version 08.0.95kT211

      Compressed Secondary Boot Code size = 786944, Version:10.1.26T225 (mnz10126)

       Compiled on Tue Nov 29 12:43:26 2022

  HW: Stackable ICX7150-C12-POE

==========================================================================

UNIT 1: SL 1: ICX7150-C12-2X1G POE 12-port Management Module

      Serial  #:FEK3817Q1TY

      Software Package: BASE_SOFT_PACKAGE

      Current License: 2X1G

      P-ASIC  0: type B160, rev 11  Chip BCM56160_B0

==========================================================================

UNIT 1: SL 2: ICX7150-2X1GC 2-port 2G Module

==========================================================================

UNIT 1: SL 3: ICX7150-2X10GF 2-port 20G Module

==========================================================================

 1000 MHz ARM processor ARMv7 88 MHz bus

    8 MB boot flash memory

    2 GB code flash memory

    1 GB DRAM

STACKID 1  system uptime is 3 day(s) 9 hour(s) 9 minute(s) 13 second(s)

The system started at 06:14:38 GMT+00 Fri Jun 09 2023

The system : started=cold start

telnet@ICX7150-C12 Switch>show flash

Stack unit 1:

  NAND Type: Micron NAND 2GiB (x 1)

  Compressed Pri Code size = 31457280, Version:08.0.95kT211 (SPS08095k.bin)

  Compressed Sec Code size = 31457280, Version:08.0.95kT211 (SPS08095k.bin)

  Compressed Pri Boot Code size = 786944, Version:10.1.14T225 (mnz10114)

  Compressed Sec Boot Code size = 786944, Version:10.1.26T225 (mnz10126)

  Code Flash Free Space = 1099386880

telnet@ICX7150-C12 Switch>