Ruckus r510 range improvement for dummies?

[eric_hutchens]

We recently purchased a smart home that has a Ruckus r510 AP installed in the ceiling of the front entryway, which is connected to a Ruckus ICX-7150 switch in a media cabinet in the laundry room.  All the smart home features seem to be working pretty well --- the only complaint I have is that there are a few "dead spots", locations in the house  where it seems to take forever to get my smartphone to communicate to the smart home devices through the supporting apps.  I was wondering what options I might have to improve reception/range to try to eliminate these dead spots. I would not consider myself an expert on home Wi-Fi & networking, but I'm a quick study --- I'm hoping for a fairly economical solution that would also minimizes the chances of me unintentionally crashing my smart home to a point where I can't recover with my limited knowledge!

[hayward_kong]

TO the original poster yeah we need to know your layout of your house and where your current APs are located which will help us solve your issue.  You can get another R510 unleashed used on ebay for as low as $159-$250 now and of course no warranty so get one that has a 30 day return window or longer.. 

[ryanhayes]

2 story home. 2700 square feet.  Both AP's are located on the ceiling directly in the center of each floor. My Apple TV is hooked up my living room TV that is located about 10 feet away from the master AP. I spent considerable time on the phone with Ruckus last night and we are not able to fix the issue. For some reason, I'm getting worse speeds on my Ruckus system for all devices than with my regular free ISP router. It's worthless. 

[hayward_kong]

What unleashed firmware are you using? I know there seems to be a performance issue with iOS based devices with unleashed r710,610, r510 using Unleashed firmware 200.7.x. If you got back to version 200.6.10 should be fine. What devices do you have? note if you go back you might have to reconfigure your settings unless you have settings saved for version 200.6.10

[hayward_kong]

For the speed issue....please follow this thread
https://forums.ruckuswireless.com/ruc...

[hayward_kong]

Might not just be iOS devices ....happens on s10 too from another user