Ruckus not working

[Chris]

Our power went out at our home and our devices did not come back on. The internet is working but the power lights on our devices in the ceiling are not on and I don’t know how to get them on. 

[Chris]

Am I going to get any reply. Please I need help. 

[Jayavidhya]

Hi @Chris 

Greetings of the day,

For detailed understanding of the issue, please confirm the status of the next light in the Access Point, using the next guide to provide the details?

R510 LED lights

https://docs.commscope.com/bundle/unleashed-200.12-onlinehelp/page/GUID-19D4261B-D10B-4DE3-B63A-3498...

PWR:

2.4g:

5G:

Also please confirm the LED status of the switch using the below guide.

https://docs.commscope.com/bundle/icx7150-installguide/page/GUID-973C8AE8-837A-41C7-9811-BAEF6ADEF3D...

Please let us know if you have any queries in this regard.

Best regards,

Jayavidhya

Lennar Home Community

[Chris]

To the first thing you posted none of the lights are on. 

the second thing you posted on the hub in our closet it is just the system light and power light that are on. 

[Jayavidhya]

Hi @Chris 

Thanks for your response.

On your switch while it's plugged into the outlet, do you see any lights on? (Amber or green) Please let us know which lights are on? 

https://docs.commscope.com/bundle/icx7150-installguide/page/GUID-973C8AE8-837A-41C7-9811-BAEF6ADEF3D...

Please let us know if you have any queries in this regard.

Best regards,

Jayavidhya

Lennar Home Community